System Requirements

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Docusnap & Docusnap Server Host System

System requirements for computers on which Docusnap or Docusnap Server is installed:

ComponentSystem Requirements
OS Architecture64 Bit
Operating SystemsWindows 10
Windows 11 (Version >=23H2)
Windows Server 2016
Windows Server 2019
Windows Server 2022
RAM4 GB, recommended 8 GB
CPU2 Cores, recommended 4 Cores
Resolutionrecommended >= 1920 x 1080 pixel
.Net Frameworkmin. Version >= 4.8
PowerShell VersionVersion >= 5.0
Windows InstallerVersion >= 4.5
DatabaseSQL Server 2014 Local-DB, Express, Standard, BI, Enterprise
SQL Server 2016 Local-DB, Express, Standard, Enterprise
SQL Server 2017 Local-DB, Express, Standard, Enterprise
SQL Server 2019 Local-DB, Express, Standard, Enterprise
SQL Server 2022 Local-DB, Express, Standard, Enterprise
Microsoft OfficeOffice >= 2016

No external programs are required for generating documents and maps. To use Connect V2, at least SQL Server 2012 or higher is required.

To view the documents and maps, programs that support the following file formats can be used:

  • .docx
  • .xlsx
  • .html
  • .pdf
  • .odt
  • .vsd

Docusnap Discovery Service Host System

System requirements for computers on which Docusnap Discovery Service is installed (without Server or Docusnap Client):

ComponentSystem Requirements
OS Architecture64 Bit
Operating SystemsWindows 10
Windows 11 (Version >=23H2)
Windows Server 2016
Windows Server 2019
Windows Server 2022
RAMmin. 2 GB, recommended >= 4 GB
CPU>=2 Cores
Hard Disk Storagemin. 5 GB
Resolutionmin. 1024 x 768 pixel, recommended >= 1920 x 1080 pixel
.Net FrameworkVersion >= 4.8
PowerShell VersionVersion >= 5.0
Windows InstallerVersion >= 4.5

Browser Requirements (Web & Overview Maps)

System requirements for browsers to display Web Docusnap or documentation:

ComponentSystem Requirements
Resolutionmin. 1024 x 768 pixel, recommended >= 1920 x 1080 pixel
BrowserThe use of chromium-based browsers is recommended. The following browsers have been tested in the latest version: Microsoft Edge, Google Chrome, Opera

For documented devices (target systems)

Requirements for the to be documented devices:

ComponentSystem Requirements
Operating SystemsWindows XP
Windows Vista
Windows 7
Windows 8, 8.1
Windows 10
Windows 11
Windows Server 2000
Windows Server 2003
Windows Server 2008
Windows Server 2008 R2
Windows Server 2012
Windows Server 2012 R2
Windows Server 2016
Windows Server 2019
Windows Server 2022
Linux – SuSe
Linux – RedHat
Linux – Debian
Linux – Fedora
Linux – Ubuntu
Linux – CentOS
HP-UX 11i v3
>= Mac OS X
IGEL Thin Clients (Windows & Linux, only UMS SQL-Server DB)
Network ProtocolsWMI
LDAP (v.2)
SNMP Version 1,2,3
SSH (recommended SSH-Ed25519 / AES256-CBC)
Exchange ServerExchange Server 2010 (.NET>= 4.8)
Exchange Server 2013 (.NET>= 4.8)
Exchange Server 2016 (.NET>= 4.8)
Exchange Server 2019 (.NET>= 4.8)
Microsoft SharePointSharePoint Server 2007, 2010, 2013, 2016, 2019
SharePoint Services 3.0
SharePoint Foundation
SQL ServerSQL Server 2000
SQL Server 2005
SQL Server 2008 / R2
SQL Server 2012 / R2
SQL Server 2014
SQL Server 2016
SQL Server 2017
SQL Server 2019
SQL Server 2022
Oracle DBMSVersion 10g, 11g, 12c, 18c, 19c, 21c, 23c
VMwarevCenter 4.0, 4.1, 5.0, 5.1, 5.5, 6.0, 6.5, 6.7, 7.0, 8.0
ESX Server 4.0, 4.1
ESXi 5.0, 5.1, 5.5, 6.0, 6.5, 6.7, 7.0, 8.0
DHCP/DNS>= Windows Server 2012
Permission AnalysisWindows and SMB emulationen, supported file systems NTFS, ReFS
Exchange 2010, 2013, 2016, 2019
SharePoint Server 2007,2010,2013,2016,2019
Hyper-Vonly Windows-based systems
VEEAMVeeam Backup & Replication 8, 9, 9.5, 10, 11, 12
Backup ExecVersion 2010, 2012, 2014, 15, 16, 20, 21, 22
Citrix XenCenterXenServer 6, 7
Hypervisor 8.2
Microsoft IISVersion 6.0, 7.0, 7.5, 8.0, 8.5, 10
EMC² IsilonVersion <= 8.0