Installation
4 minute read
Executing the DocusnapSetup.exe file starts the installation process for Docusnap.
The Next button will only be enabled after license agreement has been accepted.
The next step lets you specify the Docusnap installation directory. By selecting the option Support installation on share, Docusnap can be installed on a network share. (see: Installation on a share)
After the desired folder has been selected, the installation process can be started.
If the local database does not exist on the system, it can be created during the installation of Docusnap. The local database (Microsoft Server Express LocalDB) is a simplified version of SQL Server that can be used without having to perform complex or time consuming configurations.
It is recommended that the local database is used for testing purposes only or smaller databases.
Installing the Npcap driver improves the quality in detecting the operating system during the IP scan.
If the LocalDB installation is also required, the wizard starts to install after finishing the Docusnap wizard. This requirement can be selected on the “Database Selection” slide of the Docusnap wizard.
Installation on a share
With the Support installation on share option, Docusnap can be centrally deployed on a file server. Users then start the application directly via a UNC path (e.g., \\Server\Share\Docusnap\App\Docusnap.exe) – without local installation. This is particularly useful in multi-user environments, as program files are stored centrally and updates do not have to be rolled out separately at each workstation.
A prerequisite is a share with appropriate permissions (users: Read & Execute, administrators: Full Control) as well as a stable, high-performance network connection.
Installation:
- Start DocusnapSetup.exe and follow the installation wizard.
- In the Path Selection step, enable the option Support installation on a network share.
- Specify a UNC path to the share as the target (e.g.,
\\Server\Share\Docusnap) and complete the installation. - Provide users with a shortcut to
Docusnap.exeon the network share.
Notes:
- Update behavior: The choice made during the initial installation (share installation vs. local installation) is automatically retained for future updates, unless it is actively changed during setup.
- Important for reinstallation: A manual uninstall followed by a reinstall does not carry over the previous setting.
- Whenever possible, use UNC paths instead of mapped drive letters to avoid dependencies on drive mappings.
- For updates, run the installer again using the same UNC target path.
Silent installation
For silent installation, the parameter /q can be used. DocusnapSetup.exe / q
If in addition the Npcap driver should also be installed during the silent installation, it can be included with the parameter INSTALL_NPCAP=1.
DocusnapSetup.exe INSTALL_NPCAP=1 /q
In order to display a progress dialog during the silent installation, the parameter /qb can be used.
DocusnapSetup.exe / qb
When you first start Docusnap the program needs to be activated manually for the respective system. To perform the activation as part of a Remote Installation, Docusnap can be activated after the installation via script using the command line with a parameter that contains the activation key.
-Activate=ActivationKey
Automated Installation (Share):
For unattended or automated installations, Docusnap can also be installed to a network share by setting the parameter USE_SHARED_INSTALL=1 in the setup command. This enables the share installation in the same way as selecting it in the wizard. (The exact syntax for additional silent parameters depends on the installer package being used.)
DocusnapSetup.exe USE_SHARED_INSTALL=1
Prerequisites: Redistributable
When Docusnap is deployed via a network share, required runtime components are not automatically installed on every client. As a result, the Microsoft Visual C++ Redistributable 2015–2022 may be missing on some systems. In that case, the following message appears when starting the application: This system is missing the required Microsoft Visual C++ Redistributable 2015–2022. The installation file can be found in the setup directory.
In principle, Docusnap can still be started and used, but certain modules (e.g., IT Concept) may not work, or may only work with limitations, without the redistributables.
In this case, the Visual C++ redistributables must be installed on the affected client. Typically, both packages (x86 and x64) are installed, since 32-bit and 64-bit dependencies may be required depending on the components in use.
The installation files are located in the Docusnap directory under:
C:\Program Files\Docusnap 14\MSI\Visual C++ Redistributable for Visual Studio 2015-2022
After the installation is complete, Docusnap can be started again; the message usually no longer appears, and full functionality is available.